Welcome to the Footlogix Retail website. This website is operated by KvG Group Inc.

Please read the terms and conditions carefully before using the website (hereafter, the “Site”) and or ordering product from the Site. By using the Site or ordering product(s) from it, you acknowledge that you have read, understood and agree to all the Terms and Conditions. If you do not agree to these Terms and Conditions, do not use the Site or order products from it.

The KvG Group Inc. (hereafter, ‘we”) reserves the right, at our sole discretion to change, modify, add or delete portions of the terms and conditions at any time without further notice.

Terms and Conditions:

Trademarks: Names, words, titles, phrases, logos, illustrations, graphic icons and service marks (collectively “Trademarks”) that appear on the Site, products or any components included in or with those products may represent registered or nonregistered Trademarks or other intellectual property belonging to KvG Group Inc., its affiliated companies or third parties.

Content: All content appearing on the Site or products, specifically including any photos, illustrations, designs, Trademarks, images and text (collectively the “Content”), is the exclusive property of KvG Group Inc., its affiliated companies or third parties and is protected by Canadian and/or international copyright laws. You are hereby granted limited permission to access the Site for your personal and non-commercial use only, on the condition that you retain all credits and notices relating to copyright and other proprietary exclusivity. Unless explicitly stated in the Terms and Conditions, no other use of the Content is authorized.

No Right Granted: Nothing that appears on the Site, products or elsewhere shall be directly or indirectly construed as granting you (or anyone whosoever) any licence, right, title or other interest in the Trademarks or any other intellectual property. The Trademarks and other intellectual property shall remain the exclusive property of KvG Group Inc. or their owners.

Restrictions Related to Site Use: You may not copy, reproduce, utilize, distribute or transmit, in part or in whole, the Trademarks, Content or any other intellectual property that appear on the Site, in or with products or components that are included there, without express prior written consent. Any non-authorized use may make you liable for civil and/or criminal damages.

Prices

Amount: The purchase price for each product appears adjacent to it on the Site. All prices are in U.S. dollars.

Shipping costs: Shipping and delivery charges and applicable taxes are extra (unless we state that shipping is included) and will be shown on screen before you confirm your order.

Sales tax: Applicable sales taxes are in addition to the listed price and will be shown on screen before you confirm your order. There is no sales tax applicable to transactions made in the U.S.

Price changes: KvG Group Inc. reserves the right to modify the prices of products on the Site at any time, without prior notice.

Boutique prices: Prices for products offered on the Site may differ from prices for the same products sold in retail locations or salons and you will have no recourse against KvG Group Inc., or its affiliated companies if the price difference is not in your favour or if you could have taken advantage of better sales terms had you made your purchase elsewhere or at another time.

Credit cards accepted: At present the Site accepts the following credit cards only:

      • Visa
      • MasterCard

We reserve the right to stop accepting credit cards from one or more issuers at any time.

Validity and authenticity: You must use a valid and authentic credit card on the Site, and be an authorized user of the card. If the charge is not approved or accepted, we reserve the right to cancel your order without notice with no liability or obligation. We reserve the right to contact the issuer for authorization if we suspect that a card is being used fraudulently.

Delivery Policy

Supporting documentation: Returned items must be accompanied by their invoice and order number.

Return shipping costs: You must pay the cost of shipping and insuring returned items (unless KvG Group Inc. did not ship the products you ordered or you received defective products, in which case KvG Group Inc. will pay shipping and insurance costs as long as you use a shipper that insures the package against loss and damage).

Shipping destination: KvG Group Inc. offers delivery throughout Canada and the U.S.  For Canadian orders please contact info@footlogixretail.com.

Address: KvG Group Inc. will deliver items you purchase to the address you provide in your order. Deliveries cannot be made to post office boxes.

Shipping fees: Shipping fees vary depending on the order (weight, volume, destination and delivery time) and will appear on the screen before you confirm your order.

Delivery times: KvG Group Inc. strives to have orders delivered as quickly as possible once your order is accepted, using the delivery method you select on the Site. Delivery times and fees will vary based on the shipment destination, delivery method selected and availability of products in inventory. Delivery time calculations are from the shipment’s departure from the KvG Group Inc. premises.

Transfer of title: You become the owner of the products you ordered when KvG Group Inc. turns your shipment over to the delivery company. You assume all associated risks at that point and KvG Group Inc. will not be responsible for any loss, destruction or damage.

Payment in full: KvG Group Inc. must receive payment in full for products before they can be shipped to you.

Inventory:  KvG Group Inc. does not under any circumstances guarantee that products offered on the Site are available in inventory. If KvG Group Inc. is not able to deliver any of the items you order because they are out of stock, we will refund the amount charged to your credit or debit card for these products and send you a refund confirmation by email.

3.2 Limitation of Liability

IN NO EVENT SHALL KvG GROUP INC., ITS AFFILIATED COMPANIES OR THEIR RESPECTIVE MANAGERS, DIRECTORS, SHAREHOLDERS, AGENTS, REPRESENTATIVES OR EMPLOYEES BE HELD RESPONSIBLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION THE LOSS OF DATA, PROFITS, REVENUE, BUSINESS OPPORTUNITIES OR ANY LOSS, DAMAGE, RESPONSIBILITY, COST OR EXPENSE ARISING FROM OR IN RELATION TO YOUR PURCHASE OF PRODUCTS FROM THE SITE, THE USE OF THE SITE OR THE INABILITY TO USE THE SITE, WHATEVER THE ORIGIN OF THE ACTION (CONTRACTUAL RESPONSIBILITY, IN TORT, NEGLIGENCE, GROSS NEGLIGENCE OR BASED UPON ANY OTHER LEGAL DOCTRINE, INCLUDING FUNDAMENTAL BREACH), EVEN IF KvG GROUP INC. HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT THAT KVG GROUP INC.’S LIABILITY TOWARDS YOU MAY BE UPHELD, IT SHALL BE LIMITED TO THE PURCHASE PRICE OF THE ITEMS THAT YOU ORDERED ON THE SITE.

 

 

Return and Refund Policy

Exchange: We accept KvG Group Inc. product returns (with the exception of items purchased on sale or during promotions) at any time up until the end of the 30th day after they have been received. 

What constitutes a product exchange?

  • Return product if defective

 

Refund:  We will issue a refund for any unused KvG Group Inc. products (in their original packaging) within45 days of being shipped (with the exception of items purchased on sale or during promotions). When your return arrives at KvG Group Inc., we will refund the amount debited to your credit card account—less shipping costs—as soon as possible provided that the merchandise has been returned by you and received by KvG Group Inc. and is in the same condition that it was at the time of delivery.

 

Address: The address for product returns is:

KvG Group Inc. Returns
1889 Maryland Avenue
Niagara Falls, NY
14305

 

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

KvG Group Inc. may revise this Privacy Statement from time to time by updating this posting. Therefore, please visit us regularly and read our Privacy Statement.

KvG Group Inc. is committed to protecting your online privacy when visiting our website. The purpose of this policy is to inform you about the types of information we gather about you and how we use that information, and the choices you have regarding our use of the information.

KvG Group Inc.world.com does not require personal information about visitors in order to gain access to any part of our website. Any personal information you may provide will be on a voluntary basis.

When you place an order for a product, we need to know your name, e-mail address, mailing address, credit card number and credit card expiration date. This personal information is required so that we can process and fulfill your order, send an order or shipping confirmation, as well as notify you of your order status. All Internet transactions with KvG Group Inc. are performed on a secure server that encrypts your credit card information to ensure it is not read by unauthorized third parties.

Use of Cookies by KvG Group Inc.

Like many other commercial sites, our site may utilize a standard technology called a "cookie" to collect information about how our site is used. Cookies were designed to help a website recognize a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was previously browsing the site.

The cookies we use cannot retrieve any other data from your hard drive or pass on a computer virus. Our website may use cookies to enhance your visit. Cookies can securely store a user's password, personalize home pages, identify which parts of a site have been visited or keep track of your preferences. Our cookies may collect a domain name and track a path through our web pages.

We only use cookies to gather the information indicated in this policy and do not use cookies to gather personal identifying information about you without your consent.

 

 

Disclosure To Third Parties.

Except as specified herein, we do not share personal information about you with any third party without your prior express permission.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Questions about this privacy policy should be directed to: 

KvG Group Inc. 
1 Westside Drive, Suite 12
Etobicoke, ON
M9C 1B2